We started investigating The Complete Cloud™ platform to reduce our capital expenditures, but what we got from them was so much more. They’ve solved logistical, geographical, compliance, and security issues for all of our locations. The Complete Cloud™ has increased our compliance and security while saving us thousands in IT expenses. We’ll never look back.
The Complete Cloud™ has been the single biggest success for our enterprise. It has been an extremely reliable and secure solution that we have leveraged as the IT foundation for our growth strategy. The deep industry expertise and responsiveness of the MBS Secure team have enabled us to greatly accelerate our capabilities that would not have otherwise been possible. MBS Secure has matched us step-for-step as we scaled to a multi-practice, multi-state operation. As we look to the future, we are confident that MBS Secure will continue to closely support our needs as if they were part of our own team.
The conversion from local servers to The Complete Cloud™ was a seamless transition for us with no additional down time other than what we had scheduled and planned for. This is rare in the IT world! The engineers on site thought through each scenario and solved all compatibility issues so that every software we use was up and running the day before we re-opened.
Today, we continue to experience great system performance, quick response time from the technicians and access to a knowledgeable IT team with specific experience in all the dental software programs we use. It was a great experience to have MBS Secure handle the recent upgrade of our Dentrix Enterprise version. We came in to no issues Monday morning after the install was complete!
It would have been a huge loss if we weren’t able to get a hold of patients to get them rescheduled and have our schedule full for when we were actually able to get into the office again. It was a big help to be able to have remote access to our computers. It was really scary, and it was nice that we were able to still take care of everyone through The Complete Cloud™.